The tester's Play country isn't one of the track's countries

Google Play goes by the country where the tester's Play account is registered, which can differ from where they live. The developer aligns the track's countries, ideally every country.

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Written By JordanLast updated 1 hour ago

What you see

A tester who lives in a country of the test still can't join, or Peerbeta warns that a tester's Play account is from a country outside the track.

Why

Country targeting follows the country where the Google Play account is registered, not where the person is. An account created during a stay abroad, or years ago in another country, keeps that country. Google lets you change it only rarely, with at least 90 days between two changes.

What to do

For the developer:

  1. In the Play Console, open the closed testing track's “Countries/regions” tab.
  2. Add every country and region, or at least the tester's Play country, and save.

For the tester:

  1. Check the country of your Play account in the Play Store: profile picture › “Settings” › “General” › “Account and device preferences” › “Country and profiles”.
  2. Give that country in your Peerbeta tester profile, under “Country of your Google Play account”.
  3. Don't change your Play country just for a test.

What Peerbeta does

Peerbeta asks testers for the country of their Play account. When a seated tester's country is outside the track's countries, the diagnosis tells the developer before the tester even tries.

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“Not available in your country”: the country isn't on the track

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