Install blocked by parental controls or a child account
Parental controls or a supervised child account block the install. Test with an adult Google account, the same in Peerbeta and in the Play Store.
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Written By JordanLast updated 1 hour ago
What you see
The Play Store blocks the install, asks for a parent's permission, or hides the app.
Why
Peerbeta testers are adults: you must be 18 or older. A Google account supervised as a child's, or a Play Store with parental controls on, restricts what can be installed, and a test app can be blocked.
What to do
- Use an adult Google account, not a supervised one.
- If parental controls are on in the Play Store of your own adult account, turn them off in the Play Store's settings, or ask the person who set them up.
- Use that same account in Peerbeta, in the testers' group and in the Play Store.
- Tap “Become a tester” again in the tester app, get the app, then tap “Open the app”.
If your Peerbeta account itself is a supervised account, write to us from Help in the tester app, and we'll sort it out with you.
What Peerbeta does
Peerbeta asks your age when you sign up. It can't see the parental controls of your phone, so it doesn't detect this on its own.
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