Fewer than 12 testers are still active
Testers left or stopped opening the app, so the test is under Google's 12. Add seats: the new testers need their own 14 days, so the eligibility date moves back.
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Written By JordanLast updated 1 hour ago
What you see
Your test page shows fewer than 12 testers still active, and you got an alert.
Why
Testers left the program, or stopped opening the app. A seat is at risk after 3 days without an opening, and lost after 4. Google wants at least 12 testers opted in for the 14 days before you apply.
What to do
- Look at the testers marked at risk: they may still come back.
- Add seats: five more testers with the extra seats option, or for 150 credits. New testers start their own 14 days, so the eligibility date moves back.
- Don't apply for production access before the eligibility date Peerbeta shows.
- On an Express test, if fewer than 12 testers stayed active to the end, ask for the free relaunch in the “Guarantee” section of your test.
What Peerbeta does
During the 14 days, the diagnosis sends an alert as soon as active testers drop under 12. Before that, Peerbeta keeps a margin of seats, 20 or 25 for 12 required, and invites more testers when active ones drop under 14.
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The Play Console counts fewer testers than PeerbetaThe Play Console's count of testers can lag behind, and Google doesn't say by how long. Wait for Peerbeta's eligibility date, which keeps a day of margin, before you apply.Seat accepted, but still no install confirmedOften the Play Store on the phone uses another Google account, or the app was never opened from the tester app. Check the account, then tap “Open the app” in the tester app.A tester left the test programA tester who leaves the program stops counting, and their 14 days start over if they come back. Peerbeta replaces them until day 2; after that, the spare seats cover it.How the 14 days are countedGoogle wants at least 12 testers opted in for the 14 days before you apply, without a break. Peerbeta counts each tester's days from their verified install and gives an eligibility date with one day of margin.