A tester left the test program
A tester who leaves the program stops counting, and their 14 days start over if they come back. Peerbeta replaces them until day 2; after that, the spare seats cover it.
What you see
For the developer: the tester app could no longer find the app for a tester who had installed it. For the tester: you left the app's beta program in the Play Store, or removed yourself from the test.
Why
Google counts testers who stay opted in to the closed test without a break. A tester who leaves stops counting. If they opt in again later, Google wants 14 consecutive days, so their count starts over.
What to do
For the tester:
- If you left by mistake, tap “Become a tester” again in the tester app, get the app again, then tap “Open the app”.
- If you no longer want to test, use “Leave this test” in the tester app rather than leaving in the Play Store. After the install, leaving costs this test's credits and some reputation.
For the developer: nothing to do. Until day 2 of the test, Peerbeta invites a replacement. After that, the spare seats cover it: an Express test has 20 seats and a Pro test 25, for 12 required.
What Peerbeta does
When a tester who had installed the app no longer has it, the diagnosis tells the developer they may have left the program. The eligibility date is computed tester by tester, so it takes the departure into account.
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