Contact Peerbeta support
Support is a chat: an assistant answers at once from these articles and hands you to the team when needed. Open it from Help in the tester app, or from the help button on the website.
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Written By JordanLast updated 1 hour ago
Open the chat
- In the tester app: “Settings”, then “Help”, then “Contact support”. From a test, “It doesn’t work?” opens the same chat.
- On the website: the help button at the bottom of every page, or the “Help” page from your account menu.
When you are signed in, the chat knows your account: you don't have to give your email.
Who answers
An assistant answers at once, from the articles of this help center. When it can't help, or when you ask for a person, it hands the conversation to the team with what you already wrote. The team's reply arrives in the same chat, and by email.
What to include
- The app or the test concerned.
- The exact message you see, with a screenshot if you can.
- Your phone model and Android version.
- The Google account you use with Peerbeta.
Never send a password.
If the chat doesn't open, write to [email protected].
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Related articles
Contacter le support de PeerbetaLe support est un chat : un assistant répond tout de suite à partir de ces articles et vous passe à l'équipe si besoin. Ouvrez-le depuis l'aide de l'app testeur, ou par le bouton d'aide du site.Connect the tester app to your accountSign in to the tester app with Google, or with the 8-character pairing code shown in your tester space on the web. A code works once, for 10 minutes.How credits and levels workYou earn credits for each active day and each accepted feedback step, about 30 for a full test. Credits pay for testing your own apps, and your level sets how many tests you can take at once.