Testers cannot install
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The app doesn't show up in Play Store searchAn app in closed testing never appears in Play Store search. Always go through the test link, from the tester app.
1 min readYou joined the testers' group, but the test link still failsGoogle takes a while to let a new group member into the tests, and it doesn't say how long. Check the Google account, wait a little, then open the link again.
1 min read“Join the testers' group first”: the group step was skippedGoogle only lets members of Peerbeta's testers' Google group into the tests. Join it once from your tester space, then open the test link again.
1 min read“Item not found” for several testers: the group isn't on the trackSeveral testers get “Item not found” from the start because the testers' group isn't on the closed testing track, or was entered as an email list. Add it under “Google Groups” in the track's Testers tab.
1 min read“Item not found” for every tester: no release is live on the trackEvery tester gets “Item not found” because no release is published on the closed testing track yet. Roll out a release there and wait for the “Published” status.
1 min read“Item not found”: the wrong Google account in the Play StoreThe Play Store on the phone uses another Google account than the one in the test. Switch accounts in the Play Store, then open the test link again.
1 min readSeat accepted, but still no install confirmedOften the Play Store on the phone uses another Google account, or the app was never opened from the tester app. Check the account, then tap “Open the app” in the tester app.
1 min read“You're a tester”, but no Install buttonThe release is still on its way: Google says it can take several hours after a test's first publish. Wait a few hours, then open the link again.
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